Skip to content
Back to Home

Help Center

Find answers to common questions and learn how to get the most out of SSL Beacon.

Getting Started

Learn the basics of SSL monitoring

Account & Billing

Manage your subscription and payments

Alerts & Notifications

Configure how you receive alerts

Integrations

Connect with Slack, webhooks, and more

Frequently Asked Questions

How do I add a domain to monitor?

After logging into your dashboard, click the "Add Domain" button and enter your domain name. Our system will automatically detect and monitor all SSL certificates associated with that domain.

When will I receive expiration alerts?

By default, we send alerts at 30, 14, 7, and 1 day(s) before your SSL certificate expires. You can customize these intervals in your notification settings.

What notification channels are supported?

We support email notifications on all plans. Professional and Enterprise plans also include SMS, Slack, and webhook integrations.

How often are certificates checked?

We check your SSL certificates every hour to ensure you receive timely alerts about any issues or upcoming expirations.

Can I monitor multiple domains?

Yes! The Starter plan includes 10 domains, Professional includes 40 domains, and Enterprise offers unlimited domain monitoring.

How do I upgrade my plan?

You can upgrade your plan at any time from your account settings. The price difference will be prorated for the remainder of your billing cycle.

Still need help?

Our support team is here to help you with any questions or issues.

Contact Support